The selling center is basically the playground for sellers, it is where you can find everything that you need to sell on Souq.com. You can list your products, manage your orders, and monitor your performance.
We decided to separate it from the buyer’s experience to keep you sellers engaged and focused on growing your businesses. That’s being said, you can still buy products on Souq.com by simply navigating to the main site.
We revamped most functionalities to make things easier and faster, starting from listing your products, going through managing your orders, and ending with getting paid.
The tools are arranged according to their area, as the following:
Dashboard: This is similar to your car’s dashboard. We will show you the most important numbers, action items, and gauges. More details can be found here.
Inventory Management: That’s where you manage listing your products on Souq.com, we are giving you multiple tools to manage them whether you need to upload them one by one or all together. Want to know more? Just check this section.
Orders Management: Yes, the customers’ love starts here, that’s where you see their orders for your products. You can follow-up on them and make sure they are delivered to them on time so you can get paid and get their recommendations if all goes well. Check this article out if you need to know more.
Financials: Things getting serious, isn’t it? Don’t worry, it’s not as complicated as it sounds. You will see all transactions related to your sales, with details about included fees. Also you would be able to withdraw your money and transfer them to your bank account. Yay!
We understand that financials could be complex to understand for some sellers, so we decided to explain how it works in this section.
Performance: We believe customers’ loyalty comes from great performance. This area is dedicated for achieving this. You will see your performance review on a monthly basis, as well as managing user’s requests and complaints. Better performance and less complaints means more trust and sales eventually. More details about performance management can be found here.
Settings: Nothing special here, you can manage your account’s details and configurations, including your business information, shipping addresses, bank account information, and others. This article includes valuable information about the settings section.
Go ahead and have a look at the selling center with its different areas, you will get more comfortable as you start using them, take our word on this.