Listing and Creating FBS Shipping Notices

In this article

  • Fulfilled by Souq Listing
    • Single Listing – New Item
    • Single Listing – Existing Item
    • Move to FBS
  • Bulk Listing
  • Reviewing, Modifying, and Cancelling FBS Listings
  • Requesting and Confirming an FBS Shipping Notice
  • Next Steps
  • FBS Shipping Notices in the Selling Center
    • Requested
    • Pending Approval
    • To Be Dropped Off
    • Received
    • Canceled

Fulfilled by Souq Listing

There are 3 main methods by which you can list products on FBS:

  • Single listing: listing one offer on FBS.
  • Bulk listing: listing a number of offers, in bulk, on FBS.
  • Move to FBS: turning an existing non-FBS offer that is fulfilled by the seller into an FBS offer.

These 3 methods are detailed below.

Single Listing – New Item

To list a new product on FBS, follow the instructions below.

  • In the selling center, navigate to “Inventory >> Item Listing”.
  • Search for and select the product category, as shown in Figure1.
Figure1: selecting product category while listing new FBS items.
Figure1: selecting product category while listing new FBS items.
  • Scroll down and click on “Specify Your Own”, as shown in Figure2.
Figure2: specifying a new product to list.
Figure2: specifying a new product to list.
  • Fill the product specifications and click “Next”, as shown in Figure3.
Figure3: filling new product specifications.
Figure3: filling new product specifications.
  • In “Offer Details” page, toggle “Fulfilled by Souq” option, as shown in Figure4.
Figure4: marking an offer as FBS and filling its details.
Figure4: marking an offer as FBS and filling its details.
  • Fill your offer information and click “Next”.
  • Review and confirm your listing.
  • Click “Submit My Listing”, as shown in Figure5.
Figure5: submitting a listing.
Figure5: submitting a listing.
  • Your listings will appear under “Fulfilled by Souq >> Shipping Notices >> To Plan”.

Single Listing – Existing Item

To list an FBS offer for an existing product, follow the instructions below.

  • In the selling center, navigate to “Inventory >> Item Listing”.
  • Search for and select the product you want to list an FBS offer for.
  • Select “Sell This Product”, as shown in Figure6.
Figure6: selling an existing product.
Figure6: selling an existing product.
  • In “Offer Details” page, toggle “Fulfilled by Souq” option, as shown in Figure7.
Figure7: marking an offer as FBS and filling its details.
Figure7: marking an offer as FBS and filling its details.
  • Fill your offer information and click “Next”.
  • Review and confirm your listing.
  • Click “Submit My Listing”, as shown in Figure8.
Figure8: submitting a listing.
Figure8: submitting a listing.
  • Your listings will appear under “Fulfilled by Souq >> Shipping Notices >> To Plan”.

Move to FBS

To turn an existing listing that is fulfilled by you into an FBS listing, follow the instructions below.

  • In the selling center, navigate to “Inventory >> Inventory Management >> Live on Site”.
  • Select the listing(s) you want to turn into FBS.
  • Click “Move to FBS”, as shown in Figure9.
Figure9: moving existing offers to FBS.
Figure9: moving existing offers to FBS.
  • Confirm your action, as shown in Figure10.
Figure10: confirming moving offers to FBS.
Figure10: confirming moving offers to FBS.
  • Note that this option will bring down the full quantity of your current listing from site and it won’t be live again until fully processed to be FBS.
  • Your listings will appear under “Fulfilled by Souq >> Shipping Notices >> To Plan”.

Bulk Listing

Whether you want to list new FBS offers in bulk, or list new FBS products and offers in bulk, or want to turn your existing non-FBS offers into FBS, all you need to do is:

  • Download the corresponding bulk sheet for your inventory.
  • Fill “Is FBS” with “Yes” for the listings you want to mark as FBS, as shown in figures 11 and 12, respectively.
Figure11: bulk listing new FBS products/offers.
Figure11: bulk listing new FBS products/offers.
Figure12: bulk adjusting FBS offers.
Figure12: bulk adjusting FBS offers.

 

Reviewing, Modifying, and Cancelling FBS Listings

  • After you list your products and offers or move them to FBS, they will appear in the selling center under “Fulfilled by Souq >> Shipping Notices >> To Plan”, as shown in Figure 13.
Figure13: new FBS listed offers.
  • These offers are not final yet. You can still review them and modify their details, or cancel them altogether.
  • To modify an FBS offer:
    • Click on the offer.
    • Modify its details. You can edit: quantity, price, SKU, offer note, and free shipping options for an offer.
    • Click “Update”, as shown in Figure14.
Figure14: updating listed FBS offers.
Figure14: updating listed FBS offers.
  • To delete/cancel an FBS offer:
    • Click on the offer.
    • Click “Delete”, as shown in Figure15.
    • Confirm your action.
Figure15: deleting FBS offers.
Figure15: deleting FBS offers.

 

Requesting and Confirming an FBS Shipping Notice

To start sending your FBS items to our FCs, you first need to create an FBS shipping notice, and add some listings to it.
To do so, follow the instructions below.

  • In the selling center, navigate to “Fulfilled by Souq >> Shipping Notices >> To Plan”.
  • Make sure to review your offers and edit any invalid information or delete any offers that you no longer wish to have on FBS.
  • Search for, and select the products you are ready to send to the FC, with correct quantities, and click “Create a New Shipping Notice”, as shown in Figure16.
Figure16: creating a new FBS shipping notice.
Figure16: creating a new FBS shipping notice.
  • Optionally, pick a preferred a delivery date and hour for the shipping notice you are about to request, and click “Create”, as shown in Figure17.
Figure17: specifying a preferred drop-off date for the new FBS shipping notice.
Figure17: specifying a preferred drop-off date for the new FBS shipping notice.
  • Alternatively, if you have requested shipping notices before and haven’t confirmed them yet, you can select your offers and choose “Move to Shipping Notice” option, as shown in Figure18. This will add the selected offers to the chosen shipping notice.
Figure18: moving FBS listings to other FBS shipping notices.
Figure18: moving FBS listings to other FBS shipping notices.
  • The maximum number of products that you can send in one shipping notice is 500 items.
  • After you finish adding offers to the requested shipping notice, navigate to “Fulfilled by Souq >> Shipping Notices >> Requested” to view a list of all requested shipping notices and the offers grouped under them, as shown in Figure19.
Figure19: requested FBS shipping notices.
Figure19: requested FBS shipping notices.
  • Before you confirm your requested shipping notice(s), you can select a shipping notice and:
  • Change your preferred drop-off date and time, as shown in Figure20.
Figure20: updating the estimated drop-off date for an FBS shipping notice.
Figure20: updating the estimated drop-off date for an FBS shipping notice.
  • Cancel the whole of the shipping notice request, as shown in Figure21. This will move its offers back to “Fulfilled by Souq >> Shipping Notices >> To Plan”.
Figure21: cancelling an FBS shipping notice request.
Figure21: cancelling an FBS shipping notice request.
  • Cancel an individual, or a number of, offers belonging to this shipping notice, as shown in Figure22. This will move them back to “Fulfilled by Souq >> Shipping Notices >> To Plan”.
Figure22: cancelling some offers from the FBS shipping notice request.
Figure22: cancelling an offer from the FBS shipping notice request.
  • Update an offer details, as shown in Figure23.
Figure23: updating FBS offer details.
Figure23: updating FBS offer details.
  • Move an individual, or a number of, offers belonging to this shipping notice to another requested shipping notice, as shown in Figure24.
Figure24: moving FBS offers to other FBS shipping notices.
Figure24: moving an FBS offer to other FBS shipping notices.
  • After reviewing a requested shipping notice and making sure that all offers information is correct and you have all products with correct quantities in stock, click “Confirm” to confirm and create your shipping notice, as shown in Figure25.
Figure25: confirming an FBS shipping notice request.
Figure25: confirming an FBS shipping notice request.
  • Your confirmed shipping notice(s) are now final, and cannot be changed. They will appear under “Fulfilled by Souq >> Shipping Notices >> Pending Approval”, as shown in Figure26.
Figure26: pending approval FBS shipping notices.
Figure26: pending approval FBS shipping notices.

 

Next Steps

  • The FC supply chain team is going to review and approve all confirmed FBS shipping notices.
  • Once approved, the shipping notice is going to appear under “Fulfilled by Souq >> Shipping Notices >> To Be Dropped Off”.
  • From there, you can print a copy of your shipping notice and view its details, as shown in Figure27.
Figure27: viewing a confirmed FBS shipping notice.
Figure27: viewing a pending approval FBS shipping notice.
  • You will receive an email asking you to prepare your items for drop-off.

FBS Shipping Notices in the Selling Center

Requested

  • A list of requested shipping notices and their offers, as shown in Figure28.
Figure28: a list of requested FBS shipping notices.
Figure28: a list of requested FBS shipping notices.
  • Ability to cancel/modify a shipping notice and/or its offers.

Pending Approval

  • A list of confirmed shipping notices that are pending approval by FC supply chain team, as shown in Figure29.
Figure29: a list of pending approval FBS shipping notices.
Figure29: a list of pending approval FBS shipping notices.
  • View only, no actions are allowed.

To Be Dropped Off

  • A list of approved shipping notices that are ready to be dropped off to the FC on the appointed date of delivery, as shown in Figure30.
Figure30: a list of to be dropped off FBS shipping notices.
Figure30: a list of to be dropped off FBS shipping notices.
  • Ability to view and print a copy of the shipping notice.

Received

  • A list of shipping notices that have been dropped off and received in the FC, as shown in Figure31.
Figure31: a list of received FBS shipping notices.
Figure31: a list of received FBS shipping notices.
  • View only, no actions are allowed.

Canceled

  • A list of shipping notices whose drop-off has been canceled after being confirmed/approved by the FC, as shown in Figure32.
Figure32: a list of canceled FBS shipping notices.
Figure32: a list of canceled FBS shipping notices.
  • View only, no actions are allowed.

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