How to Add an Offer for Existing Items on Souq.com

This Video takes you through simple steps on how to list your product offers against existing items on Souq.com and reach millions of potential customers!

 

First, login to your Selling Center using your Seller Account associated E-mail or Username and Password.

Single Mode: (Adding a product one by one)

Click on Item listing under the Inventory Section of your Selling Center. Use the search bar to type the Item Title keywords, reference or EAN which is Souq.com’s automatic and unique product identifier found on the product detail page under Product Information.

Item Search

Pick the Item Type that best describes your product for it to be well categorized on the website so the item can be found quickly when customers are searching for it.

Search Suggestions

Refine Search and Filter Results:

Left-side Filters:

Apply filters based on (Categories, Brands etc…) more filters appearing on the left-side of your Item Listing section to help you narrow down your results to the most detailed refinements.

Left Side Filters

Filter Search Results  

Smart Filters:

  • Not Fulfilled by Souq:  All Items which are not offered currently on FBS, adding an FBS Offer to these items will increase your chances to win the buy button and will help in growing your sales.
  • Not sold by other sellers: All items that are not currently offered by other sellers, this will give you the chance to use the already existing Product Detail Page to add your offer to.

Smart Filters

 

Item Sort:

You can sort your results by selecting one of the Matching options available:

  • Best match: Sorts items according to the relevance to your search
  • Price: Low to High: Sorts items according to price in an ascending order
  • Price: High to Low : Sorts items according to price in a descending order
  • Popularity: Sorts items according to their popularity amongst buyers
  • Top Rated Products: Items that have higher ratings appear on
  • Date Added: Sorts items according to the listing date of the offer (Recent offers appear first)

Item Sort

View As: Seller can select the way Search Results are displayed.

Clear All: Clears all filters applied to view all of your general Search Results again.

View As and Clear All

 

Product Widgets:

Product widgets will contain the following icons to help you understand the real-time status (whether item is sold-out), offer details (FBS items, Price Range) and Trending Items (Best Selling).

Product Widgets Information

Icon Description
  Fulfilled by Souq.com Items
 

Best Selling

 

 

  Sold Out Items
  Price Range: Lowest and Highest prices for this item to help you set competitive prices for your offers
  Add Item to Template

Item/Offer Listing Progress Bar:

The Progress Bar showcases a complete workflow of the steps for listing items/offers. When adding an offer to an existing item, the process will take you straight to Step 3. On the other hand, when listing a New item, the process will get you started at Step 1. Completed steps appear in Grey, whereas actionable steps appear in Blue.

Listing Steps

Step 1: Select Product Type

Step 2: Add Product Specification In this step you add product specifications for new items.

Step 3: Add Offer In this step you add an offer for you item, this is the step you are automatically redirected to when you list existing item(s)

Step 4: Review And Submit This is the last step of the listing process, here you review the offer and item descriptions and you submit them to the content team review.

Scroll through the list of suggested products categorized under the browsing path and filter criteria you selected. Once you find the EXACT match for the product you have in your inventory, click the blue “Sell this Product” button at the top of the product widget.

This way you get to make use of the product detail page that already exists and providing your offer details in order for your offer to show amongst the sellers list for this particular item.

Step 3: Add Offer – In this step you add  an offer for you item, this is the step you are automatically redirected to when you list existing item(s)

Step 3 Add Offer Details

Offer details contain 7 information:  

  • Your Quantity is the number of units available in stock for this product.
  • Your Price is the item selling price in addition to the Souq.com commission and the processing fee.
  • Your SKU number is the Stock Keeping Unit generally known as the seller’s code, reference, or identifier specific to every item the seller has in their inventory. Note that if your items are subject to variations such as sizes and colors, each size and color is identified by a unique SKU.
  • Your Offer Note: If this applies, this is where you can announce any extras that come along with the main product: These could be warranties for electronic or kitchenware devices, Free covers that come with a mobile or simply a pencil that comes with a notebook. Please be careful not to include any contact information in this field for your product will be rejected.
  • Your Handling Time is the time you need to Confirm, Pack and have your product available for courier pick-up. We advise our sellers to make use of the 3-day Handling Time at first for them to have enough window time for courier pick-up, then possibly updating it to 2 or 1-day Handling Time.
  • Your Location will be synced by default with the already mentioned location in your Account settings.
  • Free Shipping: If selected, the seller will be charged the associated shipping fees for this item once sold on the website. This option show the Free Shipping Label under your product offer on the product detail page.

 

Offer Details

Once you’re done filling in your offer details, click “Next” to review your listing information including product as well as offer details and then click “Submit My Listing” for Quality Review.

Multiple Mode: (Adding offers in bulk)

Sellers can also add an offer using the Bulk Offers Template if they have more than one product to add offers to.

Use the search bar to type the Item Title keywords, reference or EAN which is Souq.com’s automatic and unique product identifier found on the product detail page under Product Information.

Item Search

Pick the Item Type that best describes your product for it to be well categorized on the website so the item can be found quickly when customers are searching for it.

Refine Search and Filter Results :

Left-side Filters:

Apply filters based on (Categories, Brands etc…) more filters appearing on the left-side of your Item Listing section to help you narrow down your results to the most detailed refinements.

Lift Side Filters 

 

Smart Filters:

  • Not Fulfilled by Souq:  All Items which are not offered currently on FBS, adding an FBS Offer to these items will increase your chances to win the buy button and will help in growing your sales.
  • Not Sold by other sellers: All  items that are not currently offered by other sellers, this will give you the chance to use the already existing Product Detail Page to add your offer to.

Smart Filters

Item Sort:

You can sort your results by selecting one of the Matching options available:

  • Best match: Sorts items according to the relevance to your search
  • Price: Low to High: Sorts items according to price in an ascending order
  • Price: High to Low : Sorts items according to price in a descending order
  • Popularity: Sorts items according to their popularity amongst buyers
  • Top Rated Products: Items that have higher ratings appear on
  • Date Added: Sorts items according to the listing date of the offer (Recent offers appear first)

Item Sort

View As: Seller can select the way Search Results are displayed.

Clear All: Clears all filters applied to view all of your general Search Results again.

View As and Clear All

Product Widgets:

Product widgets will contain the following icons to help you understand the real-time status (whether item is sold-out), offer details (FBS items, Price Range) and Trending Items (Best Selling).

Product Widgets Information

Icon Description
  Fulfilled by Souq.com Items
 

Best Selling

 

  Sold Out Items
  Price Range: Lowest and Highest prices for this item to help you set competitive prices for your offers
  Add Item to Template

Item/Offer Listing Progress Bar:

The Progress Bar showcases a complete workflow of the steps for listing items/offers. When adding an offer to an existing item, the process will take you straight to Step 3. On the other hand, when listing a New item, the process will get you started at Step 1. Completed steps appear in Grey, whereas actionable steps appear in Blue.

Listing Steps

Step 1: Select Product Type
Item listing will now carry-over any information you entered in the refinements section. If you chose a specific attribute in the search, you will not have to choose it again in step 1.

Step 2: Add Product Specification In this step you add product specifications for new items.

Step 3: Add Offer In this step you add an offer for you item, this is the step you are automatically redirected to when you list existing item(s)

Step 4: Review And Submit This is the last step of the listing process, here you review the offer and item descriptions and you submit them to the content team review.

Scroll through the list of suggested products categorized under the browsing path and filter criteria you selected. Once you find the EXACT match for the product you have in your inventory, click on the top right Green Plus (+) button on the product widget to “Add to Template”.

Note: Pick the items from the list of products that you would like to sell on Souq.com by clicking on “Add to Template”. Keep in mind that the items you’re adding offers are an EXACT match to the items you have in your inventory.

Repeat the same action for all products you wish to add an offer to from your narrowed list. You will notice that products are being added to the template at the top left corner of the filter options.

Selected Items

Click on the button to the right of “Upload Bulk” on the left corner to download the filled Bulk Offers Template.

The Template is an Excel spreadsheet containing Product information existing on the website, and serves the seller’s purpose to enter your Offer details.

Make sure to fill the mandatory attributes highlighted in Red such as the columns: Active, Listing Price, Stock Quantity, and pick your Handling Time. You can also add your Stock Keeping Unit reference under the column “SKU” and fill the Offer note with Free Text should the item be subject to warranties or any extras that come with your item under the column “Offer Note”. You may also set the “Free Shipping” option to “YES” if you would like to offer Free Shipping for a particular item.

Offer Information

You can now save the Spreadsheet under any given title and go back to your Item Listing section in your Selling Center to upload the Spreadsheet by clicking on “Upload Bulk” and then on the Upload button to retrieve the saved “Bulk Offers Template”

Upload Bulk Offers Template

Once offers are listed, they go through the provisioning process by our Global Content Operations Team to check whether the information provided respect listing standards and policies. In the meantime, you can find these listings in the Inventory Management page, under the Pending tab. If all information are populated correctly, your offers should be LIVE in less than 48 Hours.

Read more about how to Add a New Product to the Souq.com Catalog

Read more about the New Listing User Interface

 

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