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SELL ON SOUQ.COM
Start Selling
Introducing Souq.com
Discover the advantages and benefits you experience as a seller to help boost your Sales and grow your business with Souq.com.
How to sign-up
Get yourself started by creating your Seller Account on Souq.com and reach millions of potential customers in a few clicks.
Discover Your Selling Center
This tutorial takes you through the various Selling Center sections to help you navigate better and get accustomed to your new Souq.com seller interface.
List your Products
How to Create Single & Bulk Offers for Existing Items on Souq.com
This tutorial takes you through simple steps on how to list your product offers against existing items on Souq.com and reach millions of potential customers!
How to Create Single & Bulk New Items on Souq.com
This tutorial takes you through simple steps on how to list new products to the Souq.com catalog in Single and in Bulk and reach millions of potential customers!
Optimize your seller performance
Seller Performance Program
This tutorial will hep you assimilate Souq.com Seller Performance expectations,
understand the Performance elements you will be accountable for as a seller, grasp the stakes and impact of scoring high performance rates and pick-up those best practices to maintain an outstanding Seller Performance Rating.
Improve Your Late Shipment Rate - Best Practices
Souq.com expects that sellers behave like professional businesses. To lower your Late Shipment Rate, there are golden rules that you need to keep I mind these Seller Performance related Best Practices.
Improve Your Cancellation Rate - Best Practices
Souq.com expects that sellers behave like professional businesses. To lower your Cancellation Rate, there are golden rules that you need to keep I mind these Seller Performance related Best Practices.
Improve Your Return Rate - Best Practices
Souq.com expects that sellers behave like professional businesses. To lower your Return Rate, there are golden rules that you need to keep I mind these Seller Performance related Best Practices.
Improve Your Negative Feedback Rate - Best Practices
Souq.com expects that sellers behave like professional businesses. To lower your Negative Feedback Rate, there are golden rules that you need to keep I mind these Seller Performance related Best Practices.
The Buy Button
To best serve the customer’s own experience when intending to purchase a given item, the system carefully examines the Buy Button Winner based on the combination of experience-driven criteria. Find-out which and work towards implementing them to your selling process.
Manage your Operations
Inventory Management
This tutorial takes you through inventory management functionalities, statuses, and updates to help you manage and keep track of your inventory daily.
Order Management
This tutorial takes you through order management lifecycle, statuses, and order processing to help you manage and follow-up on your orders daily.
Return Management
This tutorial takes you through return management lifecycle, statuses, reasons and processes to file complaints to help you manage and follow-up on your returns more effectively.
Most Common FAQ's
Account & Financials
Listing & Inventory
Order Management & Performance
The commission for items at or below AED 50 is a flat 20%, without any minimum charge or payment processing fee.
There is no minimum price, but generally, any listing that is AED 50 or less, make you pay less to Souq.com,
as there is NO payment processing fee and NO minimum charge of commission.
Hence you will be able to price your products lower and be competitive against other sellers.
Refer to the following illustration for a better understanding:
Payment Structure
| Unit Selling Price | AED 10 | AED 20 | AED 30 | AED 40 | AED 50 | Above AED 50 |
| Applicable Commission Charge | 20% | 20% | 20% | 20% | 20% | As per the product category |
| Payment Processing Fee | 0 | 0 | 0 | 0 | 0 | AED 7.5 |
| Net Payable | 2 AED | 4 AED | 6 AED | 8 AED | 10 AED | Product category commission + AED 7.5 |
Yes you can create multiple sub accounts, please visit this link for more details on how to do it.
Of course, you just have to find your offers you want to do the changes on (you can do that using the custom filters), export these listings through the export button, do the changes you want and re-import them through the Import Offer Changes in Bulk button.
Click here to know more about bulk inventory management
knowledge-base/what-items-can-i-sell-on-souq-com/
knowledge-base/what-is-the-difference-between-inventory-management-and-item-listing/
/knowledge-base/listing-provisioning/
knowledge-base/download-my-inventory/
Of course, you just have to find your offers you want to do the changes on (you can do that using the custom filters), export these listings through the export button, do the changes you want and re-import them through the Import Offer Changes in Bulk button.
Click Here to visit our page which gives details about the commission structure in full details.
knowledge-base/dropping-off-orders-to-courier-hub